Asset Management With Centralized Hardware and Software Tracking

Codenica ITSM + ITAM helps you manage IT hardware, software, and licenses in one clear inventory. You can track assets, link them to users and tickets, and access your inventory from any device. Asset management is fully integrated with the help desk, so technical and operational data stays in one place.

Asset Inventory and Company Resource View Options

Managing asset inventory requires flexibility and full control over data. Codenica ITSM + ITAM provides multiple asset views tailored to current user needs - from detailed analysis of a single item, through fast browsing of multiple assets, to tabular views designed for bulk operations. This lets you work with data in a way that fits your workflow, without switching tools or exporting information to external systems. Each view provides access to relationships, change history, and related tickets and IT processes.

Client and Employee Records and Management

Effective IT asset management starts with clearly linking assets to the people who use them. Codenica ITSM + ITAM enables centralized records of clients and employees together with their assigned assets, documents, tickets, and change history. This ensures that all information is available in one place and always up to date. An intuitive data structure and fast navigation make it easier to work even with large and complex IT environments.

Client and Employee Management

  • Combining asset management with records of hardware, documents, and vendors linked to clients and employees simplifies asset tracking.
  • Customizable views for both asset inventory and client and employee management improve comfort and efficiency of daily work.
  • The IT Manager Tree provides fast navigation through client and employee data, greatly optimizing inventory and asset management tasks.

Client and Employee Detailed View

The detailed client or employee view provides full context for working with IT assets. All information is available in one place, including assigned hardware, documents, relationships, change history, and related tickets and activities. This allows administrators and IT teams to quickly assess the current state of assets, responsibilities, and user history without switching between multiple screens.

Client or Employee Details

  • A dedicated detailed view page provides access to all records related to a specific client or employee in a single location.
  • Bulk editing of related assets. The detailed view allows group editing or removal of asset records associated with the selected client or employee.
  • Activity history. The detailed view presents recorded actions on a timeline, such as edits performed and relationships created for the client or employee within the asset records.

Advanced Asset Inventory

Advanced asset inventory gives you control over asset structures, relationships, and data presentation. The system allows you to adapt views, grouping, and navigation to match your organizational structure, locations, or departments. With bulk editing tools and fast data navigation, updating large asset collections becomes straightforward. It is designed for everyday inventory work where clarity, speed, and data consistency are essential.

Efficient Asset Inventory

  • The IT Manager Tree enables fast navigation through inventory assets. This panel allows you to easily edit, delete, and create relationships within the inventory.
  • Flexible view options allow you to choose the preferred way of browsing assets within the asset inventory.
  • Bulk editing functionality enables quick changes to assets, streamlining updates and day-to-day inventory management.

Hardware Inventory Software and Configuration

The hardware inventory module in Codenica ITSM + ITAM adapts to the way your organization works. You can define your own asset types, properties, appearance, and relationships between inventory items, creating a structure that reflects your actual IT environment. Flexible configuration of views and selectors helps you focus on relevant data while keeping the inventory clear and consistent, even with large asset collections.

Simplified Asset Inventory with the IT Manager Tree

The IT Manager Tree is a central navigation panel that simplifies day-to-day work with asset records. It provides fast access to company assets in a logical, hierarchical structure without constantly switching between views. It supports efficient searching, browsing, and organizing of inventory items, even in complex IT environments.

Simple Asset Inventory

With the IT Manager Tree visible in the application, asset inventory becomes easier to manage. It changes how assets are browsed and organized. Whether you manage general asset records, computer hardware, software, licenses, or other asset types, the IT Manager Tree enables fast searching, detailed inspection, and relationship management between items.

Screenshot showing the IT Manager interface.

Adding New Assets to the Asset Inventory

Adding new assets in Codenica ITSM + ITAM is designed to be efficient and structured. The system supports both individual item creation and bulk addition of multiple assets without manual data duplication. With cloning mechanisms, precise quantity settings, and immediate relationship creation, expanding asset records remains organized and less error-prone.

Efficient Creation Mechanisms

  • Cloning - use the cloning feature to easily replicate existing assets in the inventory.
  • Quantity specification - define the exact number of items to be added, and the system efficiently clones them within the inventory.
  • Instant relationships - after creation, seamlessly establish relationships between new and existing assets.

Document and Vendor Management

Document and vendor management in Codenica ITSM + ITAM organizes business information within a single, coherent system. The platform enables centralized storage of vendor data, contracts, invoices, warranties, and other documents related to IT infrastructure. Thanks to direct relationships with assets, users, and service tickets, all information is always available in the right context. This approach simplifies daily work, speeds up IT audits, and eliminates chaos caused by scattered files and spreadsheets.

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Vendor Management

Codenica ITSM + ITAM provides a structured repository for vendor-related data. Vendors can be added, updated, or managed in bulk, helping maintain consistent records. The system supports relationships between vendors and related documents, including invoices, warranties, and contracts.

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Document Management

Codenica ITSM + ITAM provides a clear system for storing, categorizing, and linking business documents. Files such as invoices, warranties, and contracts can be connected to vendors, assets, and service tickets (tickets, changes, problems, and releases), ensuring direct access to relevant information. The platform supports both single-item and bulk editing.

Frequently Asked Questions

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