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Help Desk System and Asset Management for Small Business
Our help desk software is designed as a comprehensive solution, providing essential tools for customer support and asset management at an affordable price.
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Currently available software language versions
EN,
FR,
ES,
DE,
IT,
UA,
PL
Full 24/7 Access from Any Device, Anywhere in the World
The true power of SaaS web applications and the essence of every modern business, regardless of its size.
SaaS Web Application
The SaaS model of help desk software with asset management guarantees unparalleled flexibility, enabling access from any device and location, at any time. This allows small businesses to respond quickly to customer inquiries, maintaining high service levels regardless of geographical or technological barriers.
Asset Management for Small Business
Manage company assets from any device, at any time and place.
Asset Management
Our asset management system for small business supports managing various company resources (not just IT), allowing for easy tracking of both physical and digital assets in a single application. This consolidation improves resource utilization and simplifies organization, leading to increased operational efficiency.
Even the Lowest-Cost Starter License Offers Extensive Features
Comprehensive capabilities on a small business budget.
Cost-Effective Help Desk
The help desk software for small business is designed to deliver maximum capabilities at minimal cost, making it one of the most value-packed solutions on the market. Our lowest-cost Starter license combines essential features like help desk, client portal, asset management, chat, knowledge base, messaging system, and advanced Microsoft Azure security at an affordable price. This plan enables small businesses to provide effective customer or employee support and manage assets efficiently, without straining the budget.
Security in Microsoft Azure
Data protection and privacy in isolated repositories.
Microsoft Azure
The help desk system for small business utilizes Microsoft Azure's robust security features, ensuring data protection in private subnets and repositories. Small businesses benefit from Azure's comprehensive security measures, securely safeguarding sensitive customer information and company data.
Client Portal
Available 24/7 from any device and location, designed for your clients or employees.
Client Portal
The help desk system offers a client portal that goes beyond traditional support, providing self-service options like knowledge base access, chat, internal messaging, issue reporting, and progress tracking. This allows clients or employees to quickly find answers on their own, increasing satisfaction and autonomy.
Concurrent Licensing Offers Great Savings
One account shared by multiple users means significant savings.
Concurrent Licensing
The help desk system for small business utilizes concurrent licensing, allowing multiple users to share a single account (though not simultaneously). This model provides small businesses with an economical software access solution, maximizing flexibility and minimizing costs.
Flexible Pricing, Pay Only for What You Use
Optimizing company expenses by paying only for the functionality you actually use.
Customizable Pricing
The flexible SaaS pricing model allows small businesses to scale help desk and asset management features according to their needs, eliminating unnecessary costs for unused functionality. This approach ensures that companies pay only for what they use, optimizing their financial operations.
Modern Technology Improves Customer Service
Leveraging modern technology for better customer service brings immediate benefits to small businesses.
Better Service Means More Customers
Implementing a modern SaaS web application for help desk and asset management not only streamlines customer service processes but also positions a small business as technologically advanced. This strategic investment enhances operational efficiency, improves customer satisfaction, and differentiates the business from competitors, contributing to overall growth and success.
Real-Time Data Updating
Utilizing modern technology, the help desk and asset management software operate on a real-time data refresh system. Both ticket handling and asset management instantly propagate data changes across the application, all instances, and the client portal, eliminating the need for manual refreshes. Users can also customize update intervals to suit their needs.
