Privacy Policy - How We Protect and Process Your Personal Data

This Privacy Policy governs all interactions with Codenica, aiming to inform you of our practices around data collection, usage, and sharing. We reserve the right to modify this policy at any time, with changes becoming effective immediately upon posting. Engaging with Codenica indicates your understanding and acceptance of this Privacy Policy; if you do not agree with our practices, please refrain from using our Services.

Definitions not specified here are as outlined in our Terms of Use. This policy underscores our commitment to protect your data and provides insights into our data handling practices. Your interaction with us, in any form, signifies your consent to this policy. If you find any part of it unacceptable, we advise against interacting with our Services.

Regardless of your location, residency, citizenship, or data origin, engaging with Codenica means you consent to the data practices detailed in this Privacy Policy.

2.1 Our interactions, including service usage, website visits, and communications, constitute the scope of our engagements. These engagements, regardless of their nature, are governed by this policy.

2.2 The types of data we collect vary based on your interactions and may include identifiers, transactional details, electronic activity, device information, shared content, and inferred profiles.

2.3 We act as both data processor and controller, depending on the interaction type. Our legal basis for processing your data includes fulfilling requests, legal compliance, your consent, and our legitimate interests balanced against your privacy rights.

2.4 Please refrain from sharing sensitive personal data with us. We are not liable for any sensitive information you choose to disclose.

2.5 Note, we utilize third-party sources, including tracking technologies, to enhance service relevance and delivery. Our policy does not extend to third-party sites or practices, and we recommend consulting their privacy policies for more information.

We prioritize the privacy and security of your personal data. Our policy strictly limits the sharing of your information, ensuring it's done only when necessary to enhance the services you use, comply with legal requirements, or under specific scenarios detailed below:

3.1 Partnered Service Providers: Your data might be shared with our partners who assist in providing and improving our services (like hosting, security, and customer support). These partners are contractually obligated to maintain the confidentiality and security of your data.

3.2 Group Companies: We may share your data within our corporate family for operational purposes, ensuring consistent protection across all entities. Should significant corporate changes occur, affected parties will manage your data as described herein, with ample notice provided.

3.3 Legal Obligations: Under certain legal circumstances, we might be required to share your data with public authorities or law enforcement. Such disclosures would be in compliance with legal obligations or to protect the rights and safety of individuals. We are committed to ensuring transparency and legal compliance in all such interactions.

3.4 External Resources: Links within our services may direct you to external sites not operated by us. We don't control these sites and their data practices, which may differ from ours. We advise caution and recommend reviewing their privacy policies.

3.5 Third-party Services: If you choose to use third-party integrations with our services, it's your responsibility to manage the data shared with these providers. We're not liable for the data handling practices of these third parties and encourage reviewing their policies.

4.1 Security Measures: Our commitment to safeguarding your data extends globally. We utilize technical and organizational measures to protect your information against unauthorized access, loss, or misuse, irrespective of where data is processed. Our security protocols are designed to maintain the integrity and confidentiality of your data, adapting to the risks associated with various processing activities. While no system can guarantee absolute security, we are prepared to act swiftly and responsibly in the unlikely event of a data breach, in compliance with local regulations.

4.2 Data Retention: We retain personal information for no longer than necessary, considering the purpose of its collection and in compliance with legal obligations. Data retention periods are determined by operational needs and legal requirements, ensuring we only hold onto your data as long as needed for processing purposes or as mandated by law. Upon the expiration of the retention period, we securely anonymize or dispose of personal data.

5.1 In managing and utilizing your information, including personal details, we aim to enhance your interaction with our services. This encompasses a broad range of activities from service delivery, personalization, to ensuring the security and compliance of our operations. We tailor our communications and analyze user engagement to continuously improve our offerings.

5.2 Registration with us involves providing necessary personal and, for certain services, payment information. This enables us to offer you a tailored service experience. We're committed to processing this data transparently, ethically, and in line with applicable laws.

5.3 The information you share through our services, including social media interactions and forum postings, is managed with care but is subject to the terms of this Privacy Policy and the specific settings of those platforms.

5.4 Our use of your data for profiling purposes is designed to offer you a more relevant experience. However, you have the right to opt-out of such practices by contacting our support team. Additionally, it's your responsibility to ensure that any personal data provided to us has been collected and shared in compliance with relevant data protection laws.

5.5 Your rights regarding data management include accessing, updating, or deleting your personal information. We're here to assist with any such requests, aiming to address them within 30 days. For detailed procedures on managing your data or any further inquiries, please reach out to our support team.

5.6 We also collect geo-location data and communicate with you based on your engagement with our services. You can control these communications through your device settings or by directly reaching out to us.

5.7 We employ cookies and similar tracking technologies to enhance your user experience and may receive data from third-party sources to support this. However, we advise caution when sharing sensitive personal data and stress that our Privacy Policy does not cover third-party services or applications.

6.1 GDPR Compliance: Our operations are fully compliant with the General Data Protection Regulation (GDPR) (EU) 2016/679, a crucial framework for data protection in the European Union. We are committed to ensuring the secure and lawful processing of Personal Data, including its collection, use, and sharing, in line with GDPR principles. Our dedication extends to facilitating our users' compliance with GDPR, especially concerning the cross-border transfer of Personal Data within the EU and EEA.

6.2 Adherence to Local Data Protection Laws: While we focus on GDPR compliance, we also respect and adhere to local data protection laws relevant to our operations. This includes any additional measures required to protect the rights of data subjects under these jurisdictions. We regularly review and update our practices to remain aligned with the latest legal requirements and best practices in data protection.

6.3 Rights and Requests: In accordance with GDPR and applicable local data protection laws, individuals have rights over their Personal Data, including the right to access, correct, and request the deletion of their data. We do not sell personal information to third parties. We commit to transparently managing data and supporting our users in exercising their rights. For detailed information on how to exercise these rights or if you have concerns about your data's processing, please contact our support team.

For specific inquiries related to data protection compliance, including data subjects' rights under the GDPR and other applicable data protection laws, please reach out to our dedicated support channel.

7.1 Our operations involve processing data on a global scale, including the use of cloud services like Microsoft Azure, which hosts data across servers worldwide. This approach ensures optimal performance and responsiveness for users regardless of their location. However, it also means that personal data may be processed and stored in countries outside of the European Economic Area (EEA), including the United States and other regions.

7.2 We are committed to ensuring that all data transfers outside the EEA are carried out in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. To safeguard your data, we rely on legally recognized mechanisms such as Standard Contractual Clauses (SCCs), adequacy decisions, or other appropriate safeguards that provide a level of data protection comparable to that of the EU. Our goal is to maintain the integrity and security of your data, no matter where it is processed.

7.3 In cases of international data transfers, we ensure that any third-party service providers or partners adhere to stringent data protection standards, aligning with our commitment to protect your privacy. We continuously evaluate and update our data protection strategies to address the complexities of global data processing, aiming to uphold the highest standards of data privacy for our users worldwide.

8.1 We commit to addressing complaints about your privacy and our collection or use of your personal information. Individuals with inquiries or complaints should first contact us through our designated contact method. We have also committed to an independent dispute resolution mechanism for unresolved privacy complaints. If your complaint is not satisfactorily addressed, we will guide you on how to access this service, which is provided free of charge.

8.2 As the data gathering entity, we are responsible for collecting Personal Data and other information under our business operations.

8.3 By registering for our Services, you're entering into a contractual relationship with us. This Privacy Policy, along with any related documents, constitutes the Agreement between you and us.

8.4 If you have a complaint about how we have processed your personal data, please reach out to us through our official contact channel. We aim to resolve complaints efficiently and fairly. If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority. Contact details for the supervisory authorities can be found on the European Data Protection Board's website for EU residents and the Information Commissioner’s Office website for UK residents.

8.5 We reserve the right to utilize our Privacy Policy and the data provided for the benefit of any entity resulting from mergers or transformations involving us.