Codenica License Pricing

Choose Cloud if you want to use the application without maintaining your own server and work from any location. Codenica Cloud runs in Microsoft Azure.

Choose On-Premise if the system should be installed inside your company and the data should remain in your infrastructure. Codenica On-Premise can run 100% offline, without connecting to Codenica servers or using the Internet. In this edition, your company is responsible for the server, backups, user access and updates. Both editions cover the same main areas of work, but differ in where the application is installed, where data is stored and who maintains the infrastructure.

In Cloud, Codenica application data is stored in Microsoft Azure. On-Premise stores data on installation servers managed by your company. This means you can run the system on your internal network and work without the Internet. The choice depends on your security rules, organizational requirements and who should be responsible for the infrastructure.

No. Computer monitoring is available in the Plus and Enterprise plans. The Starter plan includes the ticketing system, asset records, Client Portal and Knowledge Base, but not computer monitoring through Codenica Insight Agent. With On-Premise, the agent can work inside the company network, so monitoring data does not have to leave the company or reach Codenica servers.

One Plus license provides a limit of 50 monitored computers. One Enterprise license provides a limit of 100 monitored computers. Limits increase progressively with each additional license. For example, two Plus licenses provide 100 monitored computers, while three Enterprise licenses provide 300 monitored computers. These limits are shown separately for the selected Cloud or On-Premise mode.

The Monitoring add-on increases the limit by another 50 monitored computers. You can use it when your company has Plus or Enterprise licenses but wants to monitor more workstations. Monitoring can include working time, productivity, applications, Internet, USB, files, data transfers, printing, clipboard activity, security status, hardware audits, software audits and rules for blocking applications, websites, software installations and USB storage.

Each additional user account increases the limits of the whole installation according to the table. In Cloud, the minimum order is 1 license. With On-Premise, the minimum order is 3 licenses, and the limits shown for the plans refer to that minimum order.

Two Starter licenses in Cloud provide 2 x 1,000 = 2,000 inventory items. Three Plus licenses provide 150,000 inventory items and 150 monitored computers. Three Enterprise licenses provide 300,000 inventory items and 300 monitored computers. The same progressive increase applies to the other items in the table.

Add-ons increase selected limits without requiring you to buy more user accounts. The Inventory pack increases the inventory item limit, Monitoring adds monitored computers, and Communication and Knowledge Base increase the relevant archives and article limits. In Cloud, you can choose monthly or annual billing according to the pricing table. On-Premise is billed annually.

A Viewer account is a free account that works like other accounts in shared-access mode. It can be used on any device by any number of people, but not simultaneously. The account provides read-only access to data without the ability to make changes in the system. It is most often used by management or the accounting department.

No. The fee for an unlimited number of tickets is already included in the subscription account fee. You do not pay additional fees for tickets, and their number is unlimited. This applies both to Cloud and to an On-Premise installation.

Yes. Accounts use concurrent licensing. One agent account can be used by several people, but only one session can be active at a time. If several people need to work simultaneously, you need to purchase additional accounts. This rule applies to both Codenica editions.

Any type. You create asset types and categories, define their relationships and prepare table views and selectors. You can keep records of hardware and devices, software, documents, vehicles, tools or any other items. Codenica does not limit you to a predefined list of objects.

The limit applies only to the number of messages archived for each customer or employee in the Client Portal. Each customer or employee can send and receive an unlimited number of messages. Once the limit is reached, the newest message replaces the oldest one in the archive. Communication itself continues without interruption, and you can increase the limit with the Communication pack.