Introduction to icon and color customization

In everyday work with the Codenica ITSM + ITAM system, interface clarity and quick recognition of key information are important. This applies both to working with individual objects in records and inventory and to navigating the tree-based data structure that includes IT assets, tickets, the knowledge base, notes, and other system elements. The application allows you to define custom icons and colors for selected phrases, property groups, categories, tags, statuses, and other elements visible throughout the interface. The same icons and colors are displayed in object details and auxiliary views, making it easier to recognize data types, property groups, and key information without reading long descriptions. This configuration applies not only to hardware properties but also to ticket categories in help desk and service desk, tags, statuses, IT asset records, and objects used in request handling processes. To configure it, simply assign an icon and color to a phrase. The system will apply the settings wherever that phrase appears. Even large inventories and record structures remain visually consistent and easier to navigate.

Computer details page and the IT Manager auxiliary panel in the Codenica ITSM + ITAM system.

The presented screen shows the details page of a selected computer along with a docked panel on the right side of the application called IT Manager. This panel displays a clear tree structure of objects coming from records and inventory, as well as elements related to the ticketing system for handling requests, the knowledge base, and other system modules. You can see that elements highlighted with custom icons and colors are visible both on main application pages and within the auxiliary panel.

Configuring custom icons and colors in application settings

All configuration of custom icons, colors, and group icons is available directly in the application settings of Codenica ITSM + ITAM. The mechanism is designed to be intuitive and does not require technical knowledge or changes to data structures. Visual customization can therefore be performed by administrators as well as users responsible for records, inventory, or organizing processes in help desk and service desk. In the settings, you define which icon and color should be assigned to a specific phrase. This can be a property name, property group, ticket category, status, tag, or any other system element. Once defined, the setting works globally. Wherever the phrase appears, it is automatically highlighted using the selected icon and color. This applies to IT asset records, inventory views, ticket lists, object details, and auxiliary panels. Colors and icons can reflect asset types, priorities, importance of information, or stages of ticket handling. Even with a large number of elements, configuration remains straightforward and can be completed in just a few steps.

Application settings with configuration of custom icons, colors, and group icons in the Codenica ITSM + ITAM system.

The application settings view with highlighted options for configuring custom icons, colors, and group icons. Here you can define which icons and colors should be assigned to selected phrases, and these changes become immediately visible in records, inventory, the ticketing system, and other application modules.

Icon settings for phrases in the Codenica ITSM + ITAM application.

The icon settings panel is very easy to use. You can search for an existing phrase, for example one marked as [in use], and choose the icon that should represent it across the entire application. The icon is selected using the dropdown field on the right side of the phrase. If the phrase does not yet exist, click the button above with the + (plus) icon, which will display a new text field where you enter the new phrase and then assign an icon to it. That’s all-it's really that simple. Finally, save the settings (after making changes, the Save button will appear) and refresh the application in your browser.

Icon settings for property groups in the Codenica ITSM + ITAM application.

Configuring icons for property groups works in exactly the same way as configuring icons for phrases and is just as easy to use. Find the group and select its icon using the dropdown field on the right side. After making changes, a Save button will appear, which applies the new configuration across the entire system-regardless of whether it is used on mobile devices or desktops. After saving, simply refresh the application in your browser.

Color settings for phrases in the Codenica ITSM + ITAM application.

Changing color settings for phrases (categories, tags, statuses, properties, etc.) is just as simple as the previous configurations. Start by searching for a phrase, for example one marked as [in use], and immediately select the color that should apply to it across the entire application. Choose the color using the dropdown field on the right side of the phrase. If the phrase does not yet exist in the configuration, click the button above with the + (plus) icon, then enter it in the new text field and assign a color. After making changes, the Save button will appear-once clicked, simply refresh the application in your browser.

Summary

Defining custom icons and colors may seem like a minor feature, but it has a noticeable impact on everyday usability. Visual markers help users navigate data structures more efficiently, move through records and inventory faster, and identify important information in object details, lists, and tree views. Consistent icons and colors support work in IT asset management as well as in the ticketing system, help desk, and service desk processes. Categories, statuses, tags, and property groups become easier to distinguish at a glance. This is particularly useful in environments with a large and growing number of tickets and assets. The configuration is simple. Once an icon and color are assigned to a phrase, the setting applies automatically throughout the application. This allows teams to align the interface with internal standards and working practices without additional tools or technical changes.