Introduction to icon and color customization

In everyday work with the Codenica ITSM + ITAM system, interface clarity and fast recognition of key information play a crucial role. This applies both to working with individual objects in records and inventory and to navigating the tree-based data structure that includes IT assets, tickets, the knowledge base, notes, and other system elements. That is why the application allows defining custom icons and colors for selected phrases, property groups, categories, tags, statuses, and many other elements visible throughout the interface. The same icons and colors are displayed both in object details and in auxiliary views, allowing users to instantly identify data types, property groups, and key information without having to read detailed text descriptions. This icon and color customization mechanism applies not only to computer hardware properties but also to many other areas of the system, such as ticket categories in help desk and service desk, tags, statuses, IT asset records, and objects used in ticket handling processes. Importantly, this configuration is extremely simple-just define which icon and color should be used for a given phrase, and the system will automatically apply these settings everywhere that phrase appears. As a result, even extensive inventory and records remain clear, visually consistent, and significantly easier to work with on a daily basis.

Computer details page and the IT Manager auxiliary panel in the Codenica ITSM + ITAM system.

The presented screen shows the details page of a selected computer along with a docked panel on the right side of the application called IT Manager. This panel displays a clear tree structure of objects coming from records and inventory, as well as elements related to the ticketing system for handling requests, the knowledge base, and other system modules. You can see that elements highlighted with custom icons and colors are visible both on main application pages and within the auxiliary panel.

Configuring custom icons and colors in application settings

All configuration of custom icons, colors, and group icons is available directly in the application settings of Codenica ITSM + ITAM. This mechanism has been designed to be intuitive and does not require any technical knowledge or interference with data structures. As a result, visual customization of the system can be performed both by administrators and by users responsible for records, inventory, or organizing processes in help desk and service desk. Within the settings, you can define which icon and which color should be assigned to a specific text phrase. This can be a property name, property group, ticket category, status, tag, or any other element used in the system. Once defined, the setting works globally-wherever the phrase appears in the application, it will automatically be highlighted using the selected icon and color. This applies to IT asset records and inventory views, ticket lists in the ticketing system, object details, and auxiliary views. With this approach, users can quickly adapt the system’s visual structure to internal organizational standards. Colors and icons can reflect asset types, priorities, importance of information, or stages of ticket handling. Even with a large number of elements, configuration remains simple and clear, and the entire personalization process takes only a few clicks. This makes the system flexible, transparent, and comfortable for daily work-regardless of the scale of records or the number of handled tickets.

Application settings with configuration of custom icons, colors, and group icons in the Codenica ITSM + ITAM system.

The application settings view with highlighted options for configuring custom icons, colors, and group icons. Here you can define which icons and colors should be assigned to selected phrases, and these changes become immediately visible in records, inventory, the ticketing system, and other application modules.

Icon settings for phrases in the Codenica ITSM + ITAM application.

The icon settings panel is very easy to use. You can search for an existing phrase, for example one marked as [in use], and choose the icon that should represent it across the entire application. The icon is selected using the dropdown field on the right side of the phrase. If the phrase does not yet exist, click the button above with the + (plus) icon, which will display a new text field where you enter the new phrase and then assign an icon to it. That’s all-it's really that simple. Finally, save the settings (after making changes, the Save button will appear) and refresh the application in your browser.

Icon settings for property groups in the Codenica ITSM + ITAM application.

Configuring icons for property groups works in exactly the same way as configuring icons for phrases and is just as easy to use. Find the group and select its icon using the dropdown field on the right side. After making changes, a Save button will appear, which applies the new configuration across the entire system-regardless of whether it is used on mobile devices or desktops. After saving, simply refresh the application in your browser.

Color settings for phrases in the Codenica ITSM + ITAM application.

Changing color settings for phrases (categories, tags, statuses, properties, etc.) is just as simple as the previous configurations. Start by searching for a phrase, for example one marked as [in use], and immediately select the color that should apply to it across the entire application. Choose the color using the dropdown field on the right side of the phrase. If the phrase does not yet exist in the configuration, click the button above with the + (plus) icon, then enter it in the new text field and assign a color. After making changes, the Save button will appear-once clicked, simply refresh the application in your browser.

Summary

The ability to define custom icons and colors in the system may seem like a small feature at first glance, but in practice it has a huge impact on everyday usability. Clear visual markers allow users to navigate data structures much faster, move more efficiently through records and inventory, and instantly identify key information-both in object details and in list views, trees, and auxiliary panels. Consistent icons and colors improve work not only in IT asset management but also in the ticketing system, request handling, help desk, and service desk. Categories, statuses, tags, and property groups stop being just text and start acting as clear visual reference points. This is especially important in environments where the number of tickets, assets, or related objects is large and constantly growing. The greatest advantage of this mechanism is its simplicity. It is enough to define once which icon and color should be used for a given phrase for the setting to be automatically applied throughout the entire application-without additional configuration, scripts, or risk of inconsistency. This makes it easy to adapt the system to internal organizational standards, team workflows, or individual user preferences. Icon and color customization ensures that even extensive records, advanced inventory, and intensive ticket handling remain clear, organized, and comfortable for daily use. It is one of those features that does not change system logic, but significantly improves ergonomics and overall team efficiency.