A small-business owner does not need a separate IT department to know which computers, phones, printers, vehicles or tools the company owns and who uses them. But the company does need a place where this information does not disappear into spreadsheets, messages and private notes.

Codenica brings equipment inventory, software and license records together with ticket handling, a knowledge base and - in the Plus and Enterprise plans - employee computer monitoring. You can check the condition of company equipment, device assignments, ticket history and information collected from workstations without switching between several tools.

The application is not intended only for IT companies. A tire shop can use it to inventory computers, phones, vehicles, tools and workshop equipment. An office, workshop, service company or small plant can build its own way of describing assets, documents, employees and daily requests.

In practice, Codenica can help a small business in several different areas:

  • maintaining an inventory of equipment and other assets, together with the responsible person, location, documents and change history;
  • automatically collecting information about computers, components, operating systems, printers, USB devices and installed software;
  • conducting hardware and software audits and checking which programs and licenses are actually in use;
  • monitoring employee computers - including work time, activity, applications, internet use, USB devices, files, printing, data transfers and security-related signals, within the scope selected by the company;
  • handling employee and customer requests together with correspondence, tasks and the complete history;
  • creating custom inventories beyond IT - for example, for vehicles, keys, tools, furniture, documents or office equipment;
  • giving employees and customers access to a portal for reporting problems, checking their status and confirming equipment handovers or completed activities;
  • collecting instructions and answers in a knowledge base, so that common problems do not have to be explained from the beginning every time.

How Much Does Codenica Cost for a Small Business?

First, it is worth deciding how many people need full access to the system and whether the company only wants to maintain an inventory and handle requests, or also monitor computers and collect data automatically from workstations. The choice between Cloud and On-Premise also affects the price.

With annual billing, one Codenica Cloud license currently costs $144 net in the Starter plan, $300 net in Plus and $600 net in Enterprise. The On-Premise edition is billed annually and requires at least three licenses: $648, $1,152 or $2,160 net for the minimum order. You can find current prices and limits on the pricing page.

Concurrent Licensing - Pay for Access, Not for Every Person

User licenses are concurrent. If a company has two licenses, two people can work in the system at the same time, but a larger number of employees can use those accounts one after another, depending on their needs. This works well for a small team in which not everyone uses the system simultaneously.

  • With Cloud, you can start with one license and choose monthly or annual billing.
  • On-Premise has a minimum order of three licenses and annual billing.
  • An observer account and the portal for employees and customers do not require a separate user license.
  • The number of requests in the ticketing system is not subject to a separate charge for each ticket.
  • Selected limits, such as the number of assets or monitored computers, can be increased with the available add-on packs.

Starter, Plus, or Enterprise - What Does a Small Business Need?

The plan should match the way the company works, not only the number of computers it has. If the main need is an inventory, request handling and access to information, a lower plan may be enough. If the company needs a current view of its workstations, hardware and software audits or rules that limit risky activity, it needs a plan that includes computer monitoring.

  • Starter includes inventory for assets, software and licenses, an unlimited ticketing system, a knowledge base, a portal and an observer account. It does not include computer monitoring through Codenica Insight Agent.
  • Plus adds computer monitoring, automated hardware and software audits, control of applications, internet use, USB devices, files and printing, as well as the ability to define blocking rules. One Plus license covers up to 50,000 inventory items and 50 monitored computers.
  • Enterprise is intended for companies that need higher limits and more advanced monitoring, process and change rules. One Enterprise license covers up to 100,000 inventory items and 100 monitored computers.

Limits increase with additional licenses, and the way they are calculated depends on the selected edition. In On-Premise, the minimum order is three licenses, so the limits shown for that edition start at higher values. Both editions use the same main areas of the system: inventory, asset records, request handling, the portal and the knowledge base.

Computer monitoring should be introduced with a clear purpose and scope. Employees should know what data is collected, why it is needed and according to which rules the company will use it. Codenica provides the tools, but it does not replace internal procedures or the employer's obligations.

Cloud or On-Premise - Which Fits a Small Business?

Both Codenica editions support the same work with assets, requests, documents and monitoring. They differ in where the system runs, how data is stored and who maintains the infrastructure.

Codenica Cloud - An Easier Start

Codenica Cloud runs online in Microsoft Azure. The company does not need to buy or maintain its own application server, configure a database environment or prepare all the infrastructure required to run the system. It is a convenient choice when you want to start quickly, work through a browser and avoid using your own resources to maintain a server. It usually also means a lower initial cost because there is no need to purchase and operate your own infrastructure.

Codenica On-Premise - Data in Your Own Infrastructure

Codenica On-Premise is installed on a server owned by the company. Application data, the database, files and communication with agents can remain inside the company's network, and the system can work 100% offline - without connecting to Codenica servers and without internet access. This is a solution for companies that want to decide themselves where data is stored and how the environment is secured.

This control also brings full responsibility on the company's side. The company must provide the server and network, manage user access, protect the infrastructure, create backups, restore the system after a failure and plan and perform updates. On-Premise is not a service in which the provider performs these tasks - the company needs a person or partner responsible for them.

Cloud will usually be a better fit for a small business that wants to use the system without its own server. On-Premise makes sense when keeping data in the company's own infrastructure and remaining independent of an external service matter more than the responsibility of maintaining the environment. Details of both editions and current limits are available on the pricing page.

What Does Codenica Give a Small Business?

The main value is not the list of features itself, but the ability to connect information that used to be scattered. When an employee reports a computer problem, the person helping them can see not only the request but also the assigned equipment, its configuration, installed programs and previous activity. When a device changes users, its history remains in the inventory. When someone asks about a license, document or piece of equipment, there is no need to reconstruct the answer from several email inboxes.

  • You keep information about computers, phones, printers, vehicles, tools, software, licenses and other assets in one place.
  • Automatic inventory shows the hardware and software detected on workstations.
  • The ticketing system keeps correspondence, tasks and decisions around a specific problem instead of leaving them only in email.
  • Computer monitoring can help identify how workstations are used, unknown programs, connected removable media, data transfers, printing and security-related signals - within the scope defined by the company.
  • The portal lets employees and customers report problems without buying a full user license for each of them.
  • The knowledge base stores answers and instructions that can be reused when a similar request appears.
  • Custom asset types let you adapt the inventory to your industry and the way the company works, rather than limiting it to a ready-made list of IT devices.

If a company only needs a one-time list of equipment, a simple spreadsheet may be enough. Codenica starts to make sense when information changes with the business: assets move between users and locations, employees report problems, the company needs to check the condition of computers and software, and the owner wants to know what is really happening with company equipment. In that situation, the choice between Cloud and On-Premise lets the company adapt not only the features, but also the way data is stored and who is responsible for maintaining the system.