In small businesses, IT-related work often ends up with one person. Hardware is tracked in spreadsheets, passwords circulate in emails, and problems are reported by phone or mentioned during casual conversations. Over time, it becomes difficult to know what the company actually owns, who uses which device, what software is installed on company computers, and whether workstations are being used according to internal policies.

Codenica was designed with exactly these realities in mind. It helps you organize hardware, software, licenses, support requests, IT audits and - with the Plus license - employee computer monitoring. Everything runs in a web browser and works on phones and tablets, so you can access the information you need whenever you need it.

The system can support the daily operations of a small business in many ways:

  • Maintaining an asset management system for computers, laptops, printers and other company equipment.
  • IT audits and control of installed software and licenses to reduce compliance risks, licensing chaos and unnecessary costs.
  • Automatic collection of information about company computers, hardware, operating systems, components, printers, USB devices and installed software.
  • Employee computer monitoring in the Plus license, including work time, activity, applications, web usage, USB devices, printing, data transfers and endpoint security status.
  • Handling support requests and employee issues in one central place.
  • Storing notes and information linked to equipment, tickets or users.
  • Creating custom inventories beyond IT, for example furniture, company cars or office equipment.
  • A free client and employee portal where users can report issues, check ticket status, view assigned equipment, or digitally confirm equipment handover or completed training. No additional applications are required, and users can sign in with Google or Microsoft SSO, so they do not need to remember another password.
  • A knowledge base where you can document common issues and instructions. You can describe typical situations once, such as printer problems, password resets or email setup, and make them available to employees or customers through the portal. As a result, many issues can be resolved independently without creating a support request.

How much does Codenica cost for a small business?

For small businesses, software costs matter. Codenica was designed to remain affordable even when there is no dedicated IT department. The licensing model is simple and predictable, with no hidden fees and no need to buy a separate account for every employee. This makes it easier to match the system to the real needs and size of your company.

For a very small business, one Starter license may be enough. However, if your company wants to monitor employee computers, run ongoing hardware and software audits through Codenica Insight Agent, and analyze workstation activity, the Plus license is the right choice.

License sharing - pay for access, not for every person

One of the key advantages of Codenica is license sharing. Licenses are not permanently assigned to specific people. Multiple employees can use the system, but only as many users can be logged in at the same time as the number of licenses you own. This is a concurrent access model. It works especially well for small businesses where the system is used occasionally or by different people at different times.

  • Lower starting cost and no unnecessary spending.
  • You do not need to buy a license for every active employee.
  • One license can be used by several people at different times.
  • The client and employee portal is available for free, so employees can submit issues without requiring paid agent accounts.

Starter or Plus license - which one should a small business choose?

Codenica offers two license options that are especially well suited to small businesses. Both provide access to a broad set of features, but they differ in limits, scale and access to computer monitoring.

  • Starter license - ideal for very small businesses that want to organize asset records, support tickets, the knowledge base and the employee portal at a low starting cost. It supports up to 1,000 assets, but does not include computer monitoring through Codenica Insight Agent.
  • Plus license - recommended for companies that want room for growth, automated workstation audits and employee computer monitoring. It includes 50,000 assets from the start and covers 50 monitored computers per license.
    • Adds employee computer monitoring with Codenica Insight Agent.
    • Adds hardware and software audits collected directly from workstations.
    • Allows you to review work time, activity, idle time, applications, web usage, USB devices, printing, clipboard activity, data transfers and endpoint security status.
    • Adds the ability to block selected applications, websites, unauthorized software installations and USB storage devices.
    • Adds task management linked to tickets and assets.
    • Adds an extended notes system visible across the application.
    • Adds approvals and confirmations, for example for equipment handover or completed training.
  • Both licenses allow you to use asset records, inventory, an unlimited ticketing system, the client and employee portal, and the knowledge base.
  • In both options, you can remove vendor branding and use a free white label version.
  • If you do not want to decide right away, you can start with a free 30-day trial. It lets you safely test the system, compare license types, run an IT audit, try computer monitoring in the Plus plan, create your own asset records and inventory, and test the ticketing system, Client Portal and knowledge base in daily work. Create a company account in our Client Panel and request the free 30-day trial. Within 48 business hours, you will receive your application with demo data to make testing easier.

Yearly cost of the system for a small business

The cost of using Codenica is predictable and easy to plan on a yearly basis. The system grows with your company, without the need to replace software or migrate data. When you add more licenses, the available limits increase automatically. This licensing model makes Codenica financially safe for small businesses. You can start with a low cost and expand gradually when your company needs it. More details are available on the pricing page.

  • Clear yearly pricing with no unexpected fees.
    • 144 USD per year for 1 Starter license
    • 300 USD per year for 1 Plus license
  • Each additional license increases the available system limits, for example:
    • An additional Starter license adds another 1,000 assets to the inventory.
    • An additional Plus license adds another 50,000 assets to the inventory and another 50 monitored computers.
  • If your company has more computers than the Plus license limit covers, you can extend the limit with the Monitoring add-on pack.
  • You can start with a smaller license and upgrade to a higher one at any time.

Summary - why Codenica is a good choice for a small business

Codenica was designed to help small businesses in their everyday work, without complex configuration or high costs. It is one tool that brings order to IT, administration, computer monitoring and support request handling.

  • You get one central place to manage hardware, software and license records, available anytime from a computer, tablet or phone.
  • You know exactly who uses which equipment and what your company actually owns.
  • You can run hardware and software audits to better control computers, installed applications, software versions and license-related data.
  • With the Plus license, you can monitor employee computers, work time, activity, applications, web usage, USB devices, printing, clipboard activity, data transfers and endpoint security status.
  • You can block selected applications, websites, unauthorized software installations and USB storage devices according to company policies.
  • Support requests go into the ticketing system instead of flooding inboxes and interrupting work with constant phone calls. Tickets also group all email communication related to each issue, so there is no need to search through thousands of emails.
  • Employees and clients use a free portal available on phones, tablets and computers.
  • Google and Microsoft SSO removes the need to remember additional passwords.
  • The knowledge base helps document common issues and reduce the number of support requests.
  • Licenses are shared, so you pay for access rather than for every active user.
  • The system scales with your company as you add more licenses.
  • You can start with a free 30-day trial with no obligations.

Thanks to this approach, Codenica works well both when you are the only person responsible for IT and when you simply want to bring order, save time and gain full control over company equipment, computers, software and support requests.